Pay Utility Bill Online
The Water Utility Online Payment Center is administered by PSN Payment Service Network. If you need assistance with viewing your bill or paying online, call PSN at 877-885-7968.
To use this service, a convenience fee will be assessed by PSN at the time of payment based on the method of payment utilized. Payment by check or savings (eCheck) is free. For pinless debit or credit card payments, the convenience fee varies but is 2.75% of the payment cost (plus $0.50 if the payment is under $100). Fees charged to residents offset the costs charged by financial institutions—the Village does not receive any revenue from these fees.
If you have been making your payments through the Automatic Payment Plan, you must submit a cancellation form if you want to change to the online system.
Note: The online system cannot be set up to automatically make a payment on the due date, a specific date must be entered for recurring transactions.
The first time you use PSN Payment Service Network you will need to register; after that payments are an easy 3-step process.
| || Download "PSN" Payments" from the App Store or Google Play.|
TIP: Go online the first time to create your payer profile.
View Bill or Amount Due Online
You can view your bill or balance due through PSN (free service). You will need to register the first time in order to view your bill and receive notifications when your bills are ready.
Help us save money and resources; please consider opting out of receiving paper bills by clicking to "opt out".
If you have questions on the amount of your bill or need service, call Donna at 262-246-5224.
We use Payment Service Network to process our payments and post bills. PSN has been certified as maintaining the highest level of security as required by the credit card industry.